Privacy

Your captures never leave your Mac

This is the part that matters, so it goes first. Photos, videos, screen recordings and edits are written to your own machine — the app’s library and Photos — and are never uploaded. There is no server-side storage for them, no backup of them, and no way for us to look at them. Not because we promise not to, but because nothing in the app sends them anywhere.

Cappture works with the network turned off. That is the clearest proof of this claim available, and you can check it yourself in under a minute.

What we actually hold

When you buy a licence:

• Your email address, so we can send you the key and find your licence when you write to us.
• Your licence key and whether it is active.
• Stripe’s identifiers for the checkout and payment, so a refund can be matched to the right licence.

When you activate a Mac:

• A one-way hash of the machine identifier, a name for the machine so you can tell your Macs apart on your licence page, and when it was last seen.

When you use the trial:

• The same one-way hash, and the day the trial started. That is the whole record. There is no email address attached to a trial, because we never asked you for one.

If you write to us or send feedback:

• What you sent — your message, and your name and email if you gave them — plus the app version and macOS version, which are what make a bug report actionable.

About that hash

The machine identifier is hashed with SHA-256 on your Mac, and only the result is sent. The original never leaves the machine, and the hash cannot be turned back into it.

It exists so a seven-day trial lasts seven days and a five-Mac licence covers five Macs. It is a counter, not a profile: it is not linked to your name, your address or anything you have captured, and it is not used for analytics or advertising.

What we do not collect

• No analytics or telemetry in the app. It does not report what you photograph, which features you use, or how often you open it.
• No advertising identifiers, and no third-party trackers on this site.
• No card details. Stripe handles payment; we never see your card number.
• No location, no contacts, no browsing history.

Who else is involved

Three companies process data on our behalf, and only what they need to do their job:

• Stripe — payment. They handle your card; we receive an email address and an identifier.
• Convex — the database holding the records listed above.
• Resend — sending email: your key, sign-in links, and replies.

We do not sell data to anyone, and there is no advertising business attached to this product.

How long we keep it

Licence records are kept while the licence exists, since a licence you can no longer prove you own is not much of a licence. Trial records are kept for two years, then deleted. Messages you send us are kept while they are useful and deleted when they are not.

What you can ask for

Email hello@getcappture.com and you can have a copy of everything we hold about you, have it corrected, or have it deleted. We will do it within thirty days and usually the same week.

Deleting your data means deleting your licence too — the licence is the record — so we will say so before we do it.

This site

The site sets one cookie, only after you sign in to your licence page, and it is there to keep you signed in. Nothing else. The cookie page has the detail.